Terms & Conditions

Legal Information

Please read these terms carefully before using our website or placing an order with Biskut Baba. By accessing our platform, you agree to comply with these terms and policies.

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Acceptance of Terms

By accessing or using biskutbaba.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website immediately.

Continued use of the website indicates your acceptance of all policies, notices, and conditions.
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Products & Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue, update, or modify products without prior notice.

  • Product images are for representation purposes only
  • Packaging may vary slightly from displayed visuals
  • Freshly baked items may have natural variations in texture or appearance
  • Limited edition or seasonal products may become unavailable without notice
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Pricing & Payments

All prices displayed on biskutbaba.com are listed in Indian Rupees (INR) and are subject to change without prior notice.

  • Payments must be completed before order processing
  • Applicable taxes may be included during checkout
  • We use secure payment gateways for online transactions
  • Biskut Baba reserves the right to cancel suspicious transactions
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Shipping & Delivery

Delivery timelines may vary depending on your location, courier availability, weather conditions, and festive demand periods.

  • Orders are generally processed within 24–48 business hours
  • Delivery delays may occur due to external logistics issues
  • Customers must provide accurate shipping details during checkout
  • Additional shipping charges may apply for remote areas
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Returns & Refunds

Due to the perishable nature of bakery and food products, returns are generally not accepted. However, we may offer replacements or resolutions for damaged or incorrect orders.

  • Damaged items must be reported within 48 hours
  • Photos of damaged products may be required
  • Refund eligibility is reviewed on a case-by-case basis
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Intellectual Property

All website content including logos, product images, branding, graphics, text, and design elements are the property of Biskut Baba unless otherwise stated.

  • Unauthorized copying or redistribution is prohibited
  • Commercial use of website materials is not permitted without written consent
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Limitation of Liability

Biskut Baba shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Customers are responsible for checking ingredient information before consumption in case of allergies or dietary restrictions.
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Privacy & Data Usage

We value your privacy and handle customer information responsibly. Personal information collected during orders or inquiries is used only for operational and customer service purposes.

  • We do not sell customer information to third parties
  • Secure technologies are used for payment processing
  • Marketing emails can be unsubscribed at any time
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Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from website usage or transactions shall fall under the jurisdiction of applicable Indian courts.

Need Help or Have Questions?

If you have any concerns regarding these Terms & Conditions, feel free to contact our support team.

Email hello@biskutbaba.com
Phone +91 8617326754
Address PLOT NO i2, FULBARI INDUSTRIAL PARK, CHHOBAVITA -734015